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Help center

Payment information

Whether you're a businesses or opening a personal account, we want to make payment as quick and easy as possible.

How to pay

Business accounts

If you are a business, you may qualify for a Open Account (net payment due in 30 days of purchase).

If approved, you have the choice to receive electronic or paper invoices that will be sent to you within 2 days of order shipment. It's easy to apply, simply select the Invoice My Account option at checkout and submit your order. That's it. From there we will determine if your business qualifies for an open account.

The open account is subject to credit approval and not all businesses will qualify for open account credit terms. If there are any questions, a representative will contact you for more information.

For all accounts accepts the following Credit Cards: Visa®, MasterCard®, Discover®, American Express® or GSA SmartPay™

Payment mailing address
P.O. Box 37600
Philadelphia, PA

Pay invoices online

To pay your invoice online, simply click here.

W-9 forms

Download W-9 form.

Tax exempt organizations

Quill collects tax unless we have a tax exemption certificate on file for your account, or you are shipping to a state that does not collect state or local sales tax. The exact amount of tax will be included in your Final Order Confirmation.

Tax exempt?

Simply send your tax exemption certificate to our tax department and, once we receive it, any tax charged to your account will be credited. Please reference your Quill account number or write “new” if you are a new Quill customer.



Quill LLC
Attn: Quill Tax Department
PO Box 102412
Columbia, SC 29224

If we already have your tax exemption certificate on file, and this is your first order on, your Online Order Recap will show sales tax, but your Order Confirmation e-mail will reflect the correct final pricing with no tax.

Quill's federal tax ID number is 04-2896127.

New York public school and government customers

New York Public School and Government customers: New York tax rules allow you to use your voided Purchase Order on Organization letterhead with an authorized signature OR Letter on Organization Letterhead stating reason for exemption including Federal ID number with an authorized signature OR New York State Dept of Taxation and Finance Exemption Letter, as proof of tax-exempt status.