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Payment information

Open Account / Invoice Payments

If you are a business, you may qualify for a Quill.com open account (subject to credit approval). Customers with an open account will be invoiced within 2 days of order shipment, then have net 30 days to pay the invoice.

Paying Invoices

Paying invoices online
Quill.com accepts online payment for invoices through Automated Clearing House (ACH)—an electronic payment directly from your bank.

To enable ACH payments, simply save the account and routing numbers from the bank account you'd like payments withdrawn from. Your data is protected with the highest level of encryption available—our billing portal is PCI Level Compliant and SSAE 16 Certified, the most stringent certification available.

Make Online Payment

Paying invoices by check
Please mail checks to the address below. To ensure your payment is applied to the correct invoice(s), please include the remittance section of your invoice(s) and write your Quill account number on the check.

Quill.com
P.O. Box 37600
Philadelphia, PA
19101-0600

Credit Card Payments

All customers can pay with credit cards at checkout. Quill.com accepts the following credit cards: Visa®, MasterCard®, Discover®, American Express® or GSA SmartPay™ as well as Visa Checkout.

W-9 forms

Download W-9 form.

Tax exempt organizations

Quill.com collects tax unless we have a tax exemption certificate on file for your account, or you are shipping to a state that does not collect state or local sales tax. The exact amount of tax will be included in your Final Order Confirmation.

Tax exempt?

Simply send your tax exemption certificate to our tax department and, once we receive it, any tax charged to your account will be credited. Please reference your Quill.com account number or write “new” if you are a new Quill.com customer.

E-mail
tax.exempt@quill.com

Fax
800-499-8805

Mail
Quill.com LLC
Attn: Quill.com Tax Department
PO Box 102412
Columbia, SC 29224

If we already have your tax exemption certificate on file, and this is your first order on quill.com, your Online Order Recap will show sales tax, but your Order Confirmation e-mail will reflect the correct final pricing with no tax.

Quill.com's federal tax ID number is 04-2896127.

New York public school and government customers

New York Public School and Government customers: New York tax rules allow you to use your voided Purchase Order on Organization letterhead with an authorized signature OR Letter on Organization Letterhead stating reason for exemption including Federal ID number with an authorized signature OR New York State Dept of Taxation and Finance Exemption Letter, as proof of tax-exempt status.

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